Privacy Policy

Last updated: 9 October 2026

We collect only what is needed to run your account, issue licenses and comply with the law. We do not use analytics, advertising or third-party trackers, and we do not sell your data.

Who is responsible

The controller of your personal data is the private individual who runs Industrial UI. You can reach us at the email address given in the Legal notice or through the Contact link at the bottom of the page.

What we store

• Email address — to sign you in, send service emails and identify you in your licenses.
• Country — to comply with EU sanctions.
• Your choice about announcements and when you made it.
• Hardware IDs (HWID) you submit and the licenses issued for them, with the time you confirmed the sanctions rules and, for purchases, that you asked for immediate delivery.
• Payments — your Bitcoin deposit address, incoming transactions and your points balance. Bitcoin transactions are public on the blockchain by nature.
• IP address of sign-in requests, kept for up to 24 hours to prevent abuse.
• A session cookie that keeps you signed in. It is strictly necessary, so no cookie consent banner is shown. Your colour theme and the last country you selected are kept only in your browser.

Why (legal basis)

• Contract: your account, licenses, payments and service emails.
• Legal obligation: sanctions compliance, and keeping payment and license records required by tax and accounting law.
• Legitimate interest: protecting the service from abuse, keeping it secure and making backups.
• Consent: announcement emails. You can withdraw your consent at any time in your account; this does not affect emails sent before.

Who processes it

• OVHcloud hosts our server in the European Union.
• Google delivers our emails (Gmail) and processes your email address and the messages for that purpose. Google may process data in the United States; such transfers rely on the EU–US Data Privacy Framework.
• mempool.space is asked about your deposit address to see incoming payments, and Kraken about the BTC/USD rate. They receive no name or email address from us.
• Daily backups of the database are transferred over an encrypted connection to a backup server operated by us.

How long

• Account data is kept while your account exists and deleted when you ask us to delete the account.
• Payment and license records are kept as long as tax and accounting law requires, even after the account is deleted.
• Sign-in links and their IP addresses are deleted after 24 hours, sessions after 30 days.
• Backups are kept for 14 days, server logs for up to one month.
• Licenses already issued keep working after your account is deleted, because they are verified offline.

The programs

Industrial UI SCADA and Industrial UI Schematic run on your own computers and send no data to us: licenses are checked offline, and your projects stay where you keep them.

Your rights

You can ask for a copy of your data, its correction, deletion or restriction, object to processing based on legitimate interest, and receive your data in a portable format. Write to us through the Contact link. You may also lodge a complaint with the data protection authority of your country.

Changes

We will update this policy when our processing changes and inform you by email about material changes.